The user is invited to view this article with particular attention, which regulates the right of withdrawal. The right of withdrawal is the right of the Consumer to terminate the purchase contract without being obliged to provide a reason. If you have purchased as a Professional the right of withdrawal does not apply, unless otherwise agreed with the Seller. Any exceptions to the right of withdrawal are reported in this article . If there are no exceptions to the right of withdrawal, this article shall apply in full. -Sealed goods are sold on the Site that cannot be returned for hygienic or health protection reasons. If these Goods have been opened after delivery you lose the right of withdrawal. Therefore, the following rules on the right of withdrawal do not apply -On the Site are sold goods made to measure or clearly customized. If you act as a Consumer, the following rules on the right of withdrawal do not apply by specific provision of law. In fact, if this were not the case, the Seller would be unable to resell a Product made specifically for you. If you are a Consumer (and if there are no exceptions to this in this article) You have the right to withdraw from the contract for the purchase of the Product without having to provide any reasons and without incurring costs other than those provided for in this article within the period of fourteen calendar days (Withdrawal Period). To exercise the right of withdrawal, you must inform the Seller, before the expiry of the Withdrawal Period, of your decision to withdraw. For this purpose, you can write to the Seller to the contacts indicated in the Introduction, or use the contact form that may be present on the Site. You have exercised your right of withdrawal within the Withdrawal Period if the communication concerning the exercise of the right of withdrawal is sent by you before the expiry of the Withdrawal Period. Unless otherwise agreed, the direct costs of returning the Products shall be borne by the Consumer, as well as the responsibility for transporting them. In case of exercise of the right of withdrawal, the Product must be delivered at the Seller’s registered office, or at the different address communicated by the Seller. The Withdrawal Period expires after 14 days: -in the case of an order relating to a single Product, from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the Products; -in the case of a Multiple Order with separate deliveries, from the day on which you or a third party, other than the carrier and designated by you, acquire physical possession of the last Product; or -in the case of an order relating to the delivery of a Product consisting of lots or multiple pieces, from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the last lot or piece. If the withdrawal is applicable, the Seller will refund the Total Amount Due, including delivery costs, if applicable, without undue delay and in any event no later than 14 calendar days from the day on which the Seller was informed of the decision to terminate the contract. The refund will be made using the same payment instrument used for the initial transaction. If the Products have been shipped using a carrier of the Consumer’s choice and at the Consumer’s expense, the Seller may suspend the refund until receipt of the Products or until the Consumer has demonstrated that he has returned the Products, whichever is earlier. The Consumer is solely responsible for the decrease in the value of the goods resulting from a handling of the Product other than that necessary to establish the nature, characteristics and functioning of the Product. The Product must however be kept, handled and inspected with normal care and returned intact, complete in every part, fully functional, accompanied by all accessories and leaflets, with identification cards, the labels and the disposable seal, where present, still attached to the Product and intact and not tampered with, and perfectly suitable for the use to which it is intended and free of signs of wear or dirt. The withdrawal, moreover, is applied to the Product in its entirety. It cannot therefore be exercised in relation to parts and/or accessories of the Product. If the Product for which the withdrawal has been exercised has suffered a decrease in value resulting from a manipulation of the goods other than that necessary to establish the nature, characteristics and functioning of the Product, The Seller reserves the right to reduce the amount of the refund by an amount equal to this reduction in value. The Seller will give notice of this circumstance and the consequent reduced amount of refund, providing, in the event that the refund has already been paid, the bank details for the payment of the amount due by the user due to the decrease in value of the Product. In the event that the withdrawal has not been exercised in accordance with the provisions of the applicable law, it will not result in the termination of the contract and, consequently, will not entitle you to any refund. If the right of withdrawal exists, the Products must be returned to the address indicated in the "Seller’s Data" section in the Introduction or to the address communicated by the Seller from time to time. This Article deals with a very important area of the refund costs in the event of withdrawal. In the light of the above, the Seller considers it appropriate to highlight that the costs of returning the Product will be at your expense and under your responsibility.