Products
Corsodolcevita
Faq
faq
Shipping & Delivery
Estimated delivery times vary depending on the product, the seller’s availability, the shipping method and the destination. They are indicated on the product page, in the order confirmation email, and are also available in your account under the ORDERS section after placing your order. Before completing your order, you will be able to see the final estimated delivery date at checkout, based on the delivery address you have entered.
How much does shipping to the UAE or the United States cost?
We apologize for the inconvenience and invite you to check this section again for any updates regarding the resumption of the service.
What does “READY FOR DELIVERY” mean?
All items marked “READY FOR DELIVERY” are currently in stock at our warehouses in the provinces of Bari and Milan and are ready to be shipped. Orders are processed within 2 business days.
How many days will it take for my order to arrive?
If the products you have purchased are marked “READY FOR DELIVERY”, they will be shipped within 2 business days. For deliveries within Italy (excluding minor islands and remote areas), delivery is estimated at approximately 5 business days. For all other products or destinations, delivery times may vary. Please refer to our Shipping Information page for further details.
What are the shipping costs?
Shipping is free for orders over €150.00, starting from €150.01. For orders of €150.00 or less, the shipping cost is €4.99.
Which couriers do you use to ship orders?
We usually ship with GLS, Poste Italiane, DHL, DHL Parcel and FedEx. For bulky items, we use the INVIO delivery service. Customers cannot choose which courier CorsoDolceVita will use for their shipment. In special cases, if you would like your order to be shipped with a specific courier, please contact our Customer Service via WhatsApp at +39 338 775 0355 or by email at info@corsodolcevita.com.
How can I use a Coupon/Discount Code?
At checkout, you will find a dedicated field in the cart where you can enter your discount code. Once the code has been entered, the total amount to pay will be automatically updated. Please note that discount codes may only apply to certain products available on our website.
Can I return the product I purchased?
YES, without any problem and without having to provide a reason, consumers can return the purchased product within 14 days of its delivery. To exercise the right of withdrawal, you can contact our Customer Service at +39 3387750355 by submitting an explicit statement of your decision to withdraw from the contract. Returns are not possible for: a) products made according to the consumer’s specifications, including, by way of example only, made-to-measure furniture or decorations or clearly personalized products; b) sealed products that are not suitable for return for reasons of hygiene or health protection; c) products that are liable to deteriorate or expire rapidly. The product must be returned intact, in its original condition and original packaging, with all its accessories, suitable for its intended use and in a resalable condition. Following the proper exercise of the right of withdrawal, we will refund all payments received from the consumer, including delivery costs where applicable (except for any additional costs resulting from the consumer’s choice of a delivery method other than the standard delivery method), without undue delay and, in any event, no later than 14 days (subject to longer processing times by certain banks) from the day on which we were informed of the consumer’s decision to withdraw from the contract. The direct costs of returning the products are borne by the customer, as is responsibility for their transportation. The goods must be delivered to our premises at Via Casamassima Km 11,300, 70010 Capurso (BA), Italy, or to another address communicated by us from time to time, without undue delay and in any event within 14 days from the date on which the withdrawal from the contract was communicated. The refund may be suspended until we receive the product or, if earlier, until the consumer provides proof that the product has been returned. Please also note that if the product has decreased in value as a result of handling beyond what is necessary to establish its nature, characteristics and functioning, we reserve the right to deduct from the refund an amount corresponding to such decrease in value. If the right of withdrawal has not been exercised in accordance with the applicable legislation, or if, following inspection, the products are found to have been damaged in any way by the consumer, the withdrawal will not result in termination of the contract and, consequently, will not entitle the consumer to any refund. For further information on exercising the right of withdrawal, please consult the section: https://www.corsodolcevita.com/help/resi-e-rimborsi
Can I cancel my order?
YES, without any problem and without having to provide a reason, consumers can return the purchased product within 14 days of its delivery. To exercise the right of withdrawal, you can contact our Customer Service at +39 3387750355 by submitting an explicit statement of your decision to withdraw from the contract. Returns are not possible for: a) products made according to the consumer’s specifications, including, by way of example only, made-to-measure furniture or decorations or clearly personalized products; b) sealed products that are not suitable for return for reasons of hygiene or health protection; c) products that are liable to deteriorate or expire rapidly. The product must be returned intact, in its original condition and original packaging, with all its accessories, suitable for its intended use and in a resalable condition. Following the proper exercise of the right of withdrawal, we will refund all payments received from the consumer, including delivery costs where applicable (except for any additional costs resulting from the consumer’s choice of a delivery method other than the standard delivery method), without undue delay and, in any event, no later than 14 days (subject to longer processing times by certain banks) from the day on which we were informed of the consumer’s decision to withdraw from the contract. The direct costs of returning the products are borne by the customer, as is responsibility for their transportation. The goods must be delivered to our premises at Via Casamassima Km 11,300, 70010 Capurso (BA), Italy, or to another address communicated by us from time to time, without undue delay and in any event within 14 days from the date on which the withdrawal from the contract was communicated. The refund may be suspended until we receive the product or, if earlier, until the consumer provides proof that the product has been returned. Please also note that if the product has decreased in value as a result of handling beyond what is necessary to establish its nature, characteristics and functioning, we reserve the right to deduct from the refund an amount corresponding to such decrease in value. If the right of withdrawal has not been exercised in accordance with the applicable legislation, or if, following inspection, the products are found to have been damaged in any way by the consumer, the withdrawal will not result in termination of the contract and, consequently, will not entitle the consumer to any refund. For further information on exercising the right of withdrawal, please consult the section: https://www.corsodolcevita.com/help/resi-e-rimborsi
Are the products featured on the CorsoDolceVita website authentic?
YES, all products available on our website are authentic and covered by the warranty as required by law. For further information about the legal guarantee of conformity, please refer to the General Terms and Conditions of Sale.
Which law applies and which court has jurisdiction in the event of a dispute?
The General Terms and Conditions of Sale available at www.corsodolcevita.com govern the relationship between the Customer and the Seller and shall prevail in the event of a dispute. In all cases, the rights and obligations provided for by the applicable law shall remain unaffected. Please note that purchase contracts concluded through the Website are governed by Italian law. By accessing the Website, the user accepts the application of Italian law. The application to consumer users who do not have their habitual residence in Italy of any more favorable and mandatory provisions provided for by the law of the country in which they have their habitual residence shall remain unaffected. Please note that, in the case of a consumer user, any dispute relating to the application, performance or interpretation of the General Terms and Conditions of Sale shall fall under the jurisdiction of the court of the place where the user resides or has elected domicile. In the case of a professional user, any dispute relating to the application, performance or interpretation of the General Terms and Conditions of Sale shall instead fall under the jurisdiction of the court of the place where the Seller has its registered office. For further information, please refer to the General Terms and Conditions of Sale. PLEASE NOTE: In the event of any inconsistency, discrepancy or difference in interpretation between the Italian version and any other language version of this publication, the Italian-language version shall prevail.
I am a Business Customer. Can I place an order via WhatsApp or by phone?
Yes. Business Customers can contact our Customer Service at +39 3387750355, which will prepare the entire order according to your instructions and send it to you by email together with a link to proceed with payment. For further information, please refer to the General Terms and Conditions of Sale. CONDITIONS: Business Customers may contact our Customer Service at +39 3387750355 to prepare and finalize their purchase order. To use this service, you must have an email address in order to receive the details of the requested products, including shipping costs, any additional charges, the delivery terms and methods agreed upon by phone, as well as the link to proceed with payment, after reviewing and accepting these General Terms and Conditions of Sale. Payment must be made by 24:00 on the day the service is requested. Otherwise, the order will be cancelled.